FAQs | Adsum

What should I do if I don’t belong to a local church?

That’s perfectly fine! Adsum connects you with clergy members based on your preferences, regardless of church affiliation.

Are sessions confidential?

Yes, all sessions are confidential. Both individuals and clergy are expected to respect privacy and follow our confidentiality guidelines.

Can I request my local clergy?

Yes, during sign-up, you can indicate your preferences, including that of your local clergy. If they are already a member we can help you connect.

What if I am unable to take on a match?

You can decline a match if your schedule doesn’t allow it. We will find another time for you to meet. Please do this only if you absolutely must, to respect each other's time.

How are matches assigned?

Matches are made based on language, topics, and time zone preferences. You’ll receive details about the individual before the session.

Is there training or support for clergy?

Yes, we provide guidelines and tips for effective communication and support during sessions.

What is Adsum?

Adsum is a non-profit platform connecting individuals seeking spiritual guidance with clergy who offer wisdom and support through text or call sessions.

How does Adsum ensure privacy and security?

Adsum follows strict privacy policies. Personal information is only shared with matched clergy for the purpose of providing guidance.

Can I use Adsum if I am not part of a specific faith?

Yes, Adsum welcomes individuals of all faiths or those exploring spirituality. Our goal is to provide compassionate guidance for everyone.

Is Adsum available globally?

Yes, we connect individuals and clergy from around the world. You can indicate your language and time zone preferences during sign-up.

How can I provide feedback about the platform?

After each session, you’ll receive a feedback survey. Your input helps us improve the Adsum experience for everyone.