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  • What should I do if I don’t belong to a local church?
    That’s perfectly fine! Adsum connects you with clergy members based on your preferences, regardless of church affiliation.
  • Are sessions confidential?
    Yes, all sessions are confidential. Both individuals and clergy are expected to respect privacy and follow our confidentiality guidelines.
  • Can I request my local clergy?
    Yes, during sign-up, you can indicate your preferences, including that of your local clergy. If they are already a member we can help you connect.
  • What if I am unable to take on a match?
    You can decline a match if your schedule doesn’t allow it. We will find another time for you to meet. Please do this only if you absolutely must, to respect each other's time.
  • How are matches assigned?
    Matches are made based on language, topics, and time zone preferences. You’ll receive details about the individual before the session.
  • Is there training or support for clergy?
    Yes, we provide guidelines and tips for effective communication and support during sessions.
  • What is Adsum?
    Adsum is a non-profit platform connecting individuals seeking spiritual guidance with clergy who offer wisdom and support through text or call sessions.
  • How does Adsum ensure privacy and security?
    Adsum follows strict privacy policies. Personal information is only shared with matched clergy for the purpose of providing guidance.
  • Can I use Adsum if I am not part of a specific faith?
    Yes, Adsum welcomes individuals of all faiths or those exploring spirituality. Our goal is to provide compassionate guidance for everyone.
  • Is Adsum available globally?
    Yes, we connect individuals and clergy from around the world. You can indicate your language and time zone preferences during sign-up.
  • How can I provide feedback about the platform?
    After each session, you’ll receive a feedback survey. Your input helps us improve the Adsum experience for everyone.
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